Administrative Support Specialist

at  Construction Resources LLC

OVERVIEW

Starting wage is based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. Construction Resources offers additional competitive and non-financial benefits.
The Administrative Support Specialist is responsible for providing administrative assistance and accurate data entry services to ensure the smooth operation of our organization. This role requires attention to detail, excellent organizational skills, and the ability to work efficiently under minimal supervision.

BASIC QUALIFICATIONS:

• High School Diploma or GED required.
• Proven experience in data entry and administrative support roles.
• Proficiency in MS Office (especially Excel, Word, and Outlook) and data entry software.
• Excellent typing skills with a high degree of accuracy and speed.
• Strong attention to detail and organizational skills.
• Ability to prioritize tasks and manage time effectively.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with office equipment such as scanners, printers, and photocopiers.
• Discretion and confidentiality when managing sensitive information.

PREFERRED QUALIFICATIONS:

• More than 3 years’ experience with office equipment such as printers, copiers, and fax machines.
• More than 3 years’ experience in data entry or administrative support roles.
• Familiarity with CRM tools and software.
• Previous construction industry experience.

RESPONSIBILITIES:

• Ensure the office environment is organized, clean, and conducive to productivity.
• Accurately input data into databases, spreadsheets, and other digital platforms.
• Verify data for accuracy and completeness.
• Maintain confidentiality and security of all data entered.
• Assist with administrative tasks such as filing, scanning, photocopying, and organizing documents.
• Respond to inquiries via phone, email, or in-person, directing them to the appropriate personnel.
• Update and maintain records, files, and databases.
• Ensure records are organized and easily accessible.
• Assist with record retrieval and archiving as required.
• Collaborate with team members and other departments to exchange information and support ongoing projects.
• Communicate effectively with internal and external stakeholders.
• Compile data and generate reports as requested by management.
• Collaborate with team members to ensure project deadlines and objectives are achieved.
• Provide exceptional customer service to internal and external stakeholders.
• Address inquiries and resolve issues in a timely and professional manner.
• Serve as a point of contact for clients, vendors, and partners, directing them to the appropriate personnel as needed.
• Identify and resolve data entry issues or discrepancies in a timely manner.
• Troubleshoot technical problems related to data entry systems or software.

OTHER DUTIES

Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.