Administrative Support Specialist

at  Helping Hands Orillia

JOB SUMMARY

The Administrative Support Specialist will provide comprehensive administrative support to the main office and front-line staff. This role encompasses a wide range of responsibilities, including basic IT and systems support, phone systems management, digital form creation, and more. The successful candidate will ensure the smooth operation of office functions and support various events and compliance activities.

QUALIFICATIONS:

• Previous experience in an administrative support role, preferably in a multi-faceted environment.
• Strong organizational and multitasking skills.
• Basic IT troubleshooting skills.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Proficiency in digital form creation software.
• Experience with inventory tracking and management.
• Attention to detail and a commitment to compliance and safety standards.

• Basic IT, Systems, and Tablet Support: Provide initial troubleshooting and support for front-line staff, including tablets and other office systems.
• Phone Systems Management: Oversee the management and maintenance of the office phone systems.
• Digital Form Creation: Design and create digital forms for various office needs.
• Supplies and Inventory Tracking: Track and maintain office supplies and inventory, ensuring shelves are stocked as needed.
• Mask Fit Testing: Conduct N95 mask fit testing for staff to ensure compliance with safety standards.
• Staff Audits for IPAC Compliance: Perform regular audits to ensure staff comply with -Infection Prevention and Control (IPAC) standards.
• Event Management: Assist in the planning and execution of office events, including training sessions and client meetings.
• Photo and Media Support: Provide photographic and media support at events, including taking photos and managing media assets.
• Asset Tagging and Management: Oversee the tagging and management of office assets.
• Front Desk Coverage: Provide backup coverage for front desk operations when needed.
• Training Event Support: Assist in organizing and supporting training events for staff.
• Grocery Orders: Handle grocery orders for client site locations, the office and as needed, ensuring timely and accurate delivery.
• Additional Responsibilities: Undertake any additional tasks or responsibilities as required to support the efficient operation of the office and meet organizational goals.