Administrator - Admissions

at  Spire Healthcare

ADMINISTRATOR | ADMISSIONS | MANCHESTER | PART TIME | PERMANENT | 22.5 HOURS PER WEEK | £12.05 PER HOUR

Spire Healthcare’s Manchester Hospital has exciting opportunities for Administrators to join their team as a Admissions Administrator on a part-time, permanent basis. This an excellent opportunity to develop a career in Healthcare.
Spire Manchester Hospital offers a comprehensive range of specialist treatments in purpose-built private hospital facilities in Didsbury. Part of the award-winning Spire healthcare group, we’re world-class experts offering fast access to specialised and personalised healthcare using some of the latest diagnostic and treatment technologies.
Working Hours: Varied shifts across Monday - Sunday between 8 am and 6 pm
Contract Type: Permanent, Full-time
As Admissions Administrator you will ensure the provision and maintenance of an efficient patient administration service within the hospital and provide information to patients, consultants and other relevant departments in a timely and courteous manner.

• Provide and maintain an efficient bookings system for all in-patients and day cases using a computerised system (SAP), RIS
• Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers’ products, policies and initiatives
• Liaise with pre-authorisation team or medical insurer to ensure funding is agreed prior to patient admission date
• Respond to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face to face meetings, telephone or letter. Ensure an accurate record of the communication is held
• Maintain departmental electronic and manual filing systems accurately
• Provide advice on medical coding to ensure that the hospital and consultants charge within relevant insurer guidelines
• Process patient admission letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
• Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies