Administrator

at  Berkshire Healthcare NHS Foundation Trust

Interview will be held on 25th Feb 2025
A standard DBS Check will be required for this role.
Berkshire Eating Disorders Service is an all-age service comprising two supportive, welcoming and motivated teams who seek to provide the best care for all our patients. We pride ourselves on being a dynamic, people-centred environment, where you will be empowered to support patients with complex conditions, adopting a personalised approach to patient care that maximises independence, choice and control, following our philosophy of enabling people to reach and maintain their optimum level of health and wellbeing .
Working in a passionate team, you will have access to our Trust-wide Learning and Development programme and be supported in your career and personal growth, with opportunities to help you build your Continuing Professional Development portfolio, enabling you to extend your skills and ensure that you excel.
We value compassionate leadership and Quality Improvement, which is about creating a culture where everyone has a voice and where service users and staff collaborate to have a direct impact on the things that matter most.
We are looking for an organised, motivated and enthusiastic Administrator to support the administrative functions of the Service . You will w ork in a supportive environment to assist the multidisciplinary clinical team in providing a patient focused service.
To be the first point of contact , support the administration and reception function for the CAMHS Eating Disorders Service for daily operational requirements , to meet service delivery requirements.
Attend meetings where the information may be complex and sensitive, take and transcribe minutes. Distribute information prior to and after meetings in a timely fashion.
Use a variety of software packages, including Microsoft Office 365/Word/Excel and knowledge of RiO would be an advantage.
Input confidential correspondence, reports and other documentation within an agreed timescale using software packages , maintaining a high standard .
Carry out a variety of admin tasks , b e aware of deadlines , plan and prioriti se own workload in accordance with service needs.
L iaise and communicate effectively with service users, all levels of staff within the service and the wider Trust.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Excellent interpersonal, observational and reporting skills
A ble to deal with sensitive and sometimes challenging phone calls.
Confident IT skills and using Microsoft Outlook, Word and Excel.
Previous experience of working in an office and/or customer care environment.
A ble to muti-task , use own initiative , be adaptable and resilient .
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point - by - point in your supporting statement for the best chance of being shortlisted.
We’re c ommitted to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditation s: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed .
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to email Jackie Crump via email on jackie.crump@berkshire.nhs.uk who’ll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible