Administrator

at  Central London Community Healthcare NHS Trust

CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting!
Single Point of Access Administrator
Are you looking for a role where you can really make a difference?
Are you enthusiastic, committed, and passionate about providing the best health service to the people of West Hertfordshire?
If your answers are yes, then keep reading.
Single Point of Access (SPA) is a service that is vital to the delivery of adult community health care for housebound patients in West Hertfordshire.
Electronic referrals from a variety of professionals are managed by the SPA. SPA is also responsible for managing patient telephone enquiries for several different services. Our high performing team uses an advanced electronic patient record system.
The Single Point of Access is currently located in Boundary Way, Hemel Hempstead, HP2 7YU, however it will be moving to Bucknalls Lane, Watford, WD25 9NH in December 2024.
The team has a highly supportive culture and is comprised of a mixture of experienced and developing administrators working across this 7-day service. We are looking for full time or part time staff to help us grow our team. The service opening hours are 8am to 8pm, a mixture of shifts are worked to cover these hours. Weekend and Bank Holiday working is to be expected as we are open 365 days a year.
For more information please call Laura 07584 882521 or Susi 07766 471282
The post holder is a member of the SPA team and the responsibilities of the team are to support clinical services to manage the daily demand of referrals and to effectively prioritise incoming referrals into urgent and non-urgent.
The SPA is responsible for processing and registering new referrals, booking clinics, updating waiting lists and communicating appointment related information to patients, carers and health professionals. They aim to make effective use of resources, reduce duplication and ensure that referrals are effectively and safely managed through the system. They ensure any urgent needs highlighted to the appropriate clinical services.
The West and South Hertfordshire Single Point of Access department operates 7 days a week between the hours of 8am to 8pm.
Just as we care about our patients’ wellbeing, we care about yours!

WE CAN OFFER YOU:

A comprehensive induction into the community service followed by a local induction to introduce you to the role
Car lease scheme *T&C’s apply
Flexible working options
Annual travel card loan
Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Please refer to job description, personal specification and trust values, for outline of skills, knowledge and experience required

Please refer the Job description for details