Administrator

at  Diaverum

ADMINISTRATOR OPPORTUNITY

Are you a highly motivated, innovative, and flexible individual ready to make a difference in patients’ lives? Join our team at our patient-centred Burnley renal clinic! ✨
As the Clinic Administrator, you will be the first point of contact for visitors, playing a pivotal role in ensuring the clinic’s smooth operation. This customer-facing position demands excellent communication skills, the ability to work autonomously, prioritize tasks, and tackle challenges effectively. You’ll provide crucial administrative support to the Clinic Manager and Deputy Clinic Manager, contributing to the clinic’s overall efficiency. Additionally, you’ll oversee timely reports and orders, reminding responsible individuals of submission dates and alerting the Clinic Manager to approaching deadlines.

REQUIREMENTS:

• GCSE level education or equivalent (essential).
• Strong administration skills and experience in diary management.
• Previous experience in a hospital, healthcare, or customer service setting.
• Prior stock control experience.
• Proficiency in report writing and reconciliation.
• Ability to work independently and collaboratively.
• Essential computer literacy with proven MS Office skills (Word, Excel, and PowerPoint).
• Excellent verbal and written communication skills with the ability to build rapport.
• Fluency in English.

ABOUT US:

Diaverum’s mission is to improve the quality of life for renal patients through our core values of competence, passion, and inspiration. We are one of the world’s leading renal care providers, operating over 35 nurse-led kidney treatment centres in the UK. Our dedicated nurses work closely with NHS teams nationwide, delivering quality treatments and holistic care to patients with chronic kidney failure and other comorbidities. Join us in making a positive impact on patients’ lives

• Warmly welcome and assist patients and visitors to the clinic.
• Provide comprehensive administrative support to the Clinic Manager, Deputy Clinic Manager, and the clinic as a whole.
• Maintain communication with the referring Trust/Hospital.
• Prepare materials, reports, and information for meetings.
• Assist with patient documentation requests.
• Facilitate patient survey and feedback distribution.
• Ensure stock orders are placed promptly.
• Prepare reports related to treatment numbers, billing, and reconciliations.
• Maintain professionalism to ensure visitors experience “great care” during their clinic visits.