Administrator - Dietitians Department

at  279 University Hospitals Sussex NHS Foundation Trust

Band 3 Administrator - Dietitians Department, St Richard’s Hospital, Chichester
20hrs per week
This post is part of the administration team within the Dietitians Department at St Richards Hospital, Chichester.
Alongside your colleagues, you will provide audio typing for the Dietitians clinic letters, arrange patients appointments, speak to patients over the phone and provide administrative support to the Dietitians Department.
You will be qualified to RSA 3 or equivalent, be skilled in audio and copy typing, have a good knowledge of office practice, have an excellent telephone manner, good verbal and written communication skills, a good command of English and the ability to develop effective working relationships and work as part of a team.
if you are interested in this post, we encourage you to contact us to discuss further
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex
Answer incoming telephone calls and enquiries into the department, in a
professional, friendly, helpful and polite manner
Communicate messages to the Dietitians and other colleagues in an accurate and timely manner using message recording systems
Check the answer phone regularly and deal with enquiries or write up accurate messages
Make telephone calls to other departments, outside agencies and patients, as requested
Liaise with patients and families, Carers, Doctors, Nurses, Therapists,
colleagues and other administration staff

Please refer the Job description for details