Administrator

at  Irwin Mitchell

We’re a national law firm with a local reach. Our philosophy is ‘we’re legal and financial experts that care’ – something you’ll find in the way we work with our clients and how we support our teams. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment.
We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.
We’re always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to one of our Talent Acquisition team for more information.
We’re a national law firm with a local reach. Our philosophy is ‘we’re legal and financial experts that care’ – something you’ll find in the way we work with our clients and how we support our teams. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment.
We are looking to add an Administrator to our Court of Protection team to be based in Sheffield. This role will require office attendance a minimum of 3 days per week.

ABOUT YOU

• Previous administrative experience is desirable but not essential.
• Empathy and compassion to help guide our clients through challenging personal circumstances.
• A friendly, enthusiastic, and can-do approach
• Proficiency in both paper-based and digital document handling.
• Good communication skills and the ability to liaise with external parties.
• Proficiency with relevant case management systems and software.
• Ability to work both independently and as part of a team.

We’re proud of our values, and we’re looking for people who share them:

• To be pioneering with an imaginative outlook
• To be approachable and caring
• To be tenacious in the pursuit of our objectives
• To be efficient in the provision of our services
• To work with a foundation of integrity.

If this sounds like you, we’d love to receive your application

The role of Administrator ensures things run smoothly and aids case progression by providing excellent paper-based and digital administration support. This enables our case handlers to really focus on our clients. The specific tasks of an Administrator may vary across departments, but they share key duties, and their skills and core competencies are transferable.

• Supporting teams with general paper-based and/or digital administration tasks, including but not limited to printing, document handling, preparing files for scanning, creating, uploading and amending documentation using relevant systems, archiving, e-filing, file and matter maintenance, and opening and closing files on relevant systems and/or programs.
• Ensuring all relevant tasks on the relevant case management system, database, or program are updated where required, and that all team files are in good order and in accordance with agreed practice.
• Handling and collecting data from case handlers.
• Working across multiple inboxes to ensure department tasks are completed in line with SLAs, both individually and as part of a team. Prioritising tasks where needed.
• Contacting external parties to gather information and resolve queries if required by the department.
• Ensuring incoming and outgoing post is managed efficiently if required by the department across numerous office locations, both in-office and remotely.
• Carrying out any other duties which may be reasonably requested by the Team Leader or case handler.
• Liaising regularly with the Team Leader or Department Supervisor to ensure work is monitored and feedback is received.