Administrator

at  Midlands Partnership University NHS Foundation Trust Inclusion Services

An exciting opportunity has arisen for a Band 2 Administrator / Receptionist position to provide administrative support to the Community Recovery Hub and reception service to people who access the service, their families and friends. This role will be supported by a Band 4 Admin Manager in the Hub.
This is an excellent opportunity for a motivated, well-organised person who is proficient in using IT systems and eager to join a dynamic team.
The Drug and Alcohol service in the Isle of Wight is provided by Inclusion, which is part of Midlands Partnership NHS Foundation Trust. At Inclusion we believe that the individuals and families who use our services should receive a high quality, committed and inclusive service.

MAIN DUTIES WILL INCLUDE:

To provide reception duties within the hub at the Recovery Drug and Alcohol Service
To provide a welcoming environment to people who access the service and their families and carers
Preserve and uphold confidentiality of all client information.
Maintain administrative processes
Be familiar with the confidential referral system operated by the team.
Provide callers, G.Ps, other professionals, staff , people who access the service and other agencies with educational information and self-help materials.
Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health.
We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are.
Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team!
Please refer to the attached Job Description and Person Specification for details.

MAIN DUTIES WILL INCLUDE:

To provide reception duties within the hub at the Recovery Drug and Alcohol Service
To provide a welcoming environment to people who access the service and their families and carers
Preserve and uphold confidentiality of all client information.
Maintain administrative processes
Be familiar with the confidential referral system operated by the team.
Provide callers, G.Ps, other professionals, staff , people who access the service and other agencies with educational information and self-help materials