Administrator

at  Optima Health

Job Title: Administrator
Location: Towcester - Pury Hill Business Park, NN12 7LS
Salary: £23,400 per annum
Contract Type: Permanent
Hours: Full time 37.5 hours, Monday to Friday

ABOUT US

The new Optima Health is the UK market leader in the provision of Occupational Health and Wellbeing services. Formed by the combination of three leading businesses (Optima Health, TP Health and Healthwork), the new Optima Health is more than the consolidation of the individual legacy businesses, our combined and complementary capability means we can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.
Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks, with touchpoints all the way through and support from your Line Manager. One of our core values is One Team and growing and developing together is our key commitment. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey.
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation

ROLE SUMMARY:

To provide a high standard of administrative support to the Optima Health Service. Ability to cope with a busy office and varied workload where accuracy and attention to detail is essential.

MAIN DUTIES AND RESPONSIBILITIES INCLUDE:

• Deal with customer/client queries via telephone and email.
• Undertake all aspects of administration including photocopying, scanning and filing of confidential documents and maintaining company database.
• Manage diaries and clinics on behalf of nursing/medical staff, including arranging follow up appointments and vaccination programmes in line with recall schedules, in the event of cancelled appointments.
• Maintain confidential health records using the Occupational Health database and carry out on going quality control of recorded information using the company system, ensuring the database is accurate and up to date.
• Receive all incoming mail, execute own areas of responsibility, sort and distribute remainder to relevant personnel.

EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED FOR THE ROLE:

• Written and verbal communication skills
• Pleasant and helpful telephone manner
• Good attention to detail
• Good IT / PC skills including Microsoft packages