Administrator

at  Oxleas NHS Foundation Trust

Are you ready to unlock your potential within a challenging, creative and fast paced work environment? Do you want to escape your current job role and work with people to build positive and productive lives, whatever their past? Now is the time to break into offender healthcare and develop your career.
We are currently looking for a compassionate, knowledgeable and motivated Administrator to join our friendly team at HMP Exeter.
Our healthcare team have a real impact on promoting health and well-being to those in prison and we pride ourselves on using skills and strategies that instil hope for patients future resettlement back into the community. We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.
As part of our administrative team, you will enjoy all the benefits of NHS AfC employment (inc pension) with the opportunity to work within a forward-thinking service, who encourage career and personal development to all staff to increase their clinical and interpersonal skills.
An opportunity has arisen to recruit an experienced and resourceful Administrator to work within the Service. The successful candidate will have experience/ability of:
Use of general administrative systems to support day to day running of the service and team
Using a range of data, IT and inputting systems
Data input and management in line with service targets
Professional and personal boundaries to work within this challenging and diverse environment.
Working within a flexible, creative and positive team approach

Copy/audio typing and word processing to support the team
Deal with incoming correspondence daily, distributing and taking appropriate action as necessary
Preparing and presenting any statistical returns as necessary.
Undertake any administrative procedures required to support the team, e.g. arrange medical staff & practitioner rota’s organise meetings.
Implementing and maintaining effective client filing systems, ensuring client records are safe, confidential, up to date and accessible.
Attending and participating in meetings.
Minute meetings
Photocopying, faxing, monitoring stationery/clinical items and ordering as necessary.
Using electronic clinical record system (SystmOne), email, intranet, Internet and Microsoft packages as required.
Handling both routine and urgent matters using initiative and with minimal supervision.
Participating in supervision and PDR/appraisal.
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We’re Kind
• We’re Fair
• We Listen
• We Care

To provide an integrated comprehensive secretarial and administrative support service to the integrated health care services at HMP Bristol.
Communication
Liaison and telephone contact with all statutory and non-statutory agencies, healthcare practitioners, GPs, consultants and solicitors etc., within prisons, hospitals and community health settings as required. To act as first point of contact for incoming calls, taking accurate, detailed messages as necessary ensuring these are passed on to the appropriate personnel.
Providing and receiving complex and sensitive information.
Proactively communicating with colleagues on workload issues, annual leave arrangements and administration issues.
Maintain sound working relationships and communication with all colleagues within Oxleas.
Custodial responsibilities
Assume personal responsibility for the security of issued keys.
Understand and comply with prison orders, procedures, and instructions in your area of work.
Comply with all security requirements.
Respond to any situation or circumstance that might indicate a threat to security of the establishment or to the safety of an individual, completing Incident, Security, Injury, or other reports as appropriate.
Report breaches of order and discipline including reporting and recording untoward incidents according to local protocol.
Contribute to effective risk assessment and management procedures.