Administrator, Payroll Garnishment

at  Nutrien

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We’re creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers’ needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.

• Support Payroll Data entries with accuracy and required controls
• Use Nutrien system (SAP) from mass load entries
• Perform necessary checks and reconciliations to confirm accuracy and desired results
• Support Payroll reconciliations and reporting requirements
• Safeguard employee privacy where appropriate, including confidentiality and protection of sensitive information
• Provide exceptional customer service to employees who are seeking additional information or redirecting as appropriate
• Respond to HR administrator or client inquiries, primarily through phone and email channels
• Execute assigned Garnishment processes in a timely and accurate manner
• Resolve assigned Garnishment disbursement cases within SLA timeline
• Respond efficiently and effectively to all correspondence from field customers, employees, or 3rd party vendors via phone, email, and Case Management System
• Maintain garnishment documentation according to department standards
• Responsible for review and set-up of garnishment orders in SAP system, including preparation of orders and correspondence for scanning
• Write and review letters to address interrogatory responses
• Participate in continuous improvement activities, such as process documentation, identifying opportunities for improvement, and participating in problem solving