Admissions and Records Technician

at  College of the Sequoias

ADMISSIONS AND RECORDS TECHNICIAN

Salary: $49,920.00 - $66,851.00 Annually
Job Type: Classified - Full-time
Job Number: 6370-c-08/24
Closing: 8/23/2024 11:59 PM Pacific
Location: Visalia, CA
Department: Admissions & Records

GENERAL DESCRIPTION

Under the direction of the Director, Admissions & Records, the Admissions and Records Technician performs a variety of counter and general clerical duties to assist with Admissions and Records activities.

QUALIFICATIONS

Minimum Qualifications (Education & Experience):

Any combination equivalent to:

• Graduation from high school and
• Two years of general clerical experience including public contact

Working Conditions

Environment

• Admissions and Records office environment.
• Possible additional evening and or/weekend hours.
• Constant interruptions and frequent interaction with students, staff and public.

Physical Abilities

• Ability to hear and understand voices over the telephone and in person.
• Ability to speak clearly and distinctly to provide information in person or on the telephone.
• Ability to remember key information and concentrate for long periods of time.
• Ability to see to read documents with normal and fine print.
• Ability to sit and stand for extended period of time.
• Ability to reach in all directions.
• Ability to lift light objects.
• Ability to operate a computer and office equipment.

Knowledge and Abilities

Knowledge of:

• Oral and written communication skills.
• Modern office practices, procedures and equipment.
• Operation of a computer terminal.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Interpersonal skills using tact, patience and courtesy.
• Microsoft Office Suite (Word, Excel, PowerPoint Teams)
• Telephone techniques and etiquette.

Ability to:

• Perform a variety of counter and clerical duties to assist with Admissions and Records activities.
• Type at a net corrected speed of 45 words per minute.
• Operate a variety of office machines including a computer terminal and copier.
• Establish and maintain cooperative and effective working relationships with others.
• Understand and follow oral and written directions.
• Work independently with little directions.
• Learn to interpret, apply and explain rules, regulations, policies and procedures.
• Work confidentially with discretion.
• Learn and use integrated software.
• Communicate effectively both orally and in writing.
• Train and provide work direction to others.
• Meet schedules and time lines.

Job duties of the Admissions & Records Technician include:

• Assist students and other visitors at the counter; provide information concerning applications, program changes, credit and non-credit courses, records/transcripts, orientation, withdrawals and add/drop procedures and provide a variety of related information.
• Review student applications for accuracy and completeness. Provide information to students regarding admissions requirements, residency, fees and other student programs on campus.
• Process official in-coming transcripts for students in a timely manner and according to established guidelines and procedures; proof verification requests to assure compliance with policies, regulations and authorization; retrieve information and complete verification process.
• Certify enrollment for students obtaining financial aid, insurance, residency, employment and deferment of loan payments.
• Perform a variety of general clerical duties; answer telephone and provide information regarding general admissions and records procedures, policies and regulations as appropriate or refer callers to other personnel as necessary; receive, process and distribute U.S. and inter-office mail.
• Oversee and monitor prospective student files, including applications, high school or college transcripts, prepare and send letters.
• Assist in a variety of registration activities including inputting student data and other information requested,
• Operate a variety of office machines including a computer, laptops, scanner, fax and copier.
• Input and verify completeness of concurrent and dual enrollment forms for high school student. Contact high school students, counselors, and staff as necessary.
• Utilize the District’s integrated software in performing the required duties of the position.
• Perform related duties as assigned.