Admissions Co- ordinator Trauma & Orthopedics

at  Royal Surrey NHS Foundation Trust

The Trauma & Orthopaedics department are looking for an efficient, organised and experienced individual to join our busy Admissions Team.
We are looking for an individual who is organised, adaptable and able to communicate effectively with patients, clinicians and other staff within the department. You will be responsible for the management of our elective waiting lists, scheduling patients in for their surgeries and ensuring they have a smooth journey from appointment to theatre.
We are looking for someone who will bring a positive attitude and enthusiasm to the role as well as an individual who will have the confidence to work autonomously once trained.
The role will be to provide a comprehensive and quality service to Consultants and Specialty
Managers in the management of waiting lists and the planning of operating lists.
Provide a comprehensive knowledge of a wide range of hospital procedures, waiting list
policies and software programmes.
Manage and organise Consultants waiting lists, identify problems, deal with them using your
own initiative and strategically plan own workload.
The Admissions Co-ordinator holds a key role in the achievement of Government and Trust
targets and the Trust’s financial division.
The post-holder will take an active role in the Patient Agreed Booking Programme and the
Electronic Patient Record project.
Participation as a team member in the smooth running of the day-to-day operational
management of the GI & Breast Surgery Admissions Department.
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn’t the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=5HsiGn9joTQ

Please see the attached job description and person specification.

• The post holder will manage elective admissions for Consultants and Registrars

adhering to defined polices and trust general polices. The post holder will implement
change in their own area relation to the management of waiting lists, and be
responsible for the management of admissions in line with clinical need and the Trust

Access Policy and targets.

• To be responsible for managing the ‘Patient Target Lists’ (PTL) ensuring patients are

dated within their waiting time breach target dates. To actively monitor and manage
the pathway of patients in defined specialities referred to the trust within the relevant
time scales. Responsible for assessing and planning the capacity of waiting lists and
theatre list availability, to ensure maximise utilisation of list and to organise extra

operating lists when appropriate.

• To be fully conversant with 18 weeks RTT policy.
• To be responsible for organising operation dates with patients in strict order of the

waiting list, taking into account case mix, instrument availability, age, medication,

surgeon, anaesthetist Instrument availability

• To liaise with other admission co-ordinators regarding equipment i.e. whether other

specialities are using certain lasers, microscopes which would inhibit the booking of

certain procedures on other lists.

• Responsible for identifying potential day case procedure that may have been

presented to admission office as possible inpatient car. To work in conjunction with

Clinicians to ensure that all theatre list are fully utilised.

• Be responsible for organising operating lists for a selection of surgeons and to

replace any cancellations with suitable replacements.

• Responsible for managing cancelled operations, ensuring the government policy is

strictly adhered to when rebooking patients, i.e. 28 days breaches.

• To liaise with other admission co-ordinators to use any vacated operating lists to fully

utilise theatre operating time to maintain financial balance.

• To be aware of availability of staff and events that may impact on the patient

pathway.

• Responsible for notifying relevant departments when potential bottlenecks/ delays in

patient’s pathway are going to have an effect on the probable operation date i.e. to
actively monitor diagnostic delays which may result in a patient pathway breach

situation

• Responsible for ensuring that patients who have opted out of patient 18 weeks RTT

pathway to have their reinstatement managed correctly, ensuring that patient is

referred back to their GP.

• The post holder may be required to supervise and mentor any junior staff within the

Admissions Team.

• In addition to own work load, the post holder will provide cover for colleagues in the

team during annual leave, sick leave and during busy periods where there is an

imbalance of work.

• To liaise with the PCT Liaison office with regards to authorisation of TNNF patients

ensuring that the department is aware of 18 weeks RTT breach dates, actively
monitoring the outcomes of authorisation request and ensuring that patients are
dated accordingly within their breach dates or removed from the waiting lists in a

timely fashion should authorisation be refused by the PCT.

• The post holder must have the ability to rearrange patient appointments at extremely

short notice in the event of unexpected theatre changes i.e. surgeon, theatre staff or
anaesthetist unavailable, equipment failure or emergency patient having to take
theatre space therefore cancelling elective admissions. Extra theatre lists are
sometimes to be booked at very short notice i.e. waiting list imitative lists or lists for

other providers.

• To be able to represent the admissions service at senior manager meetings e.g.

Waiting List Meetings, Theatre Allocations Meeting.

• Ensure patient choice policy is complied with and to avoid breach of government

targets.

• To be responsible for managing cancelled operations, ensuring government policy is

followed when re-booking patients

Please refer the Job description for details