Admissions Coordinator Full-Time Day

at  San Antonio Behavioral Health

Employee will work a mix of weekend and weekday days (no nights).

The Admissions coordinator will conduct precertification with insurance companies for authorizations, as well as:

• Assisting with client queries and admissions procedures.
• Managing the admissions and onboarding for the hospital.
• Maintains admission guidelines by writing, updating, and recommending changes to admission criteria, policies, and procedures.
• Prepares admissions reports by collecting, analyzing, and summarizing data and trends.
• Organizing and inputting information to databases.
• Collaborates with clinical referral sources, families, doctors, agencies and other callers to ensure assessment or admission is coordinated as smoothly as possible.
• Answering application and enrollment inquiries from the public.
• Meet with patients/ contact patient guardian to complete initial patient registration to ensure accuracy of patient demographics.
• Document appropriately gained legal authority to communicate with family members to gain collateral information as it relates to patient demographics through ROI.
• Inventory of patient belongings as they are presented to admissions department. This includes labeling items, completing valuables list and labeling storage bins.
• AIS data entry for (un)scheduled patients presenting to facility for assessment.
• Build chart with admissions paperwork – including labeling of medical record, printing off new forms.
• Handling phone calls and emails from prospective parents, students, patients, or clients.
• Planning and coordinating with the admissions team about events and other important dates.
• Maintaining excellent front-of-desk relations with clients and customers.
• Maintaining relevant records and documentation as required by the job.
• Performing other work-related duties as assigned, such as project planning and general administration.
• Upholds the Organization’s ethics, values and customer service standards.

REQUIREMENTS

Education – High School Diploma required.
Experience – Minimum of 2 years customer service or combination of education and experience required. Experience in behavioral healthcare setting, phone triage, tele-health or case management, clinical preferred.
Required Licenses – None required.

Please refer the Job description for details