Admissions Officer

at  Dorset County Hospital NHS Foundation Trust

The role of an Admissions Officer is to arrange and manage the admission dates for patient having a planned procedure. This covers the end-to-end process from the point that a clinician decides to add a patient to a planned surgical waiting list, through to the patient being admitted to hospital.
Coming into hospital is a stressful time for the patient and their families, so a friendly, warm, and patient centred approach is at the heart of this role. It is a fast past job, so you will need to be organised with good communication skills.
Experience in an NHS setting is not essential, full training will be given as part of a structured induction programme.
The office is open 8am until 6pm, Monday to Friday and we welcome applications for both full and part-time hours. Having a balanced home and work life is important so we offer a flexible approach to working arrangements.

PATIENT ACCESS AND ADMINISTRATON DEPARTMENT

The Admissions Department is looking for a motivated, organised individual. You will work as part of this team to ensure that patients are admitted to hospital in a timely and efficient manner, making the process as smooth as possible for patients and clinicians.
The role of an Admissions Officer requires you to have your own area of responsibility following a successful probation period. During your first 6 months you will learn specialties within the Department. Full training will be given in order that you are fully competent in processes and work within policy & procedure guidelines.
The successful candidates must have up to date keyboard skills, experience of dealing with members of the public and recent clerical experience. A proven ability to be flexible in responding to changing situations is essential.
The Access team are a diverse team covering a variety of administrative functions across the Trust as a whole. We offer full training and support both whilst you learn the role and once fully trained and working independently, within a supportive and approachable team.
You will need to be committed to your training, an in exchange we can offer further opportunities for future training and development.
Please see attached job description for full details of this role.
Responsibility for booking patients for elective procedures in line with RTT guidelines and clinical priority, as instructed by the clinician

Please refer the Job description for details