Admissions Officer

at  University of Toronto

Date Posted: 10/18/2024
Req ID: 40233
Faculty/Division: Faculty of Pharmacy
Department: Faculty of Pharmacy
Campus: St. George (Downtown Toronto)
Position Number: 00009488

ABOUT US:

The Leslie Dan Faculty of Pharmacy at the University of Toronto is Canada’s top faculty of pharmacy and ranked among the top in the world. We bring together Canada’s leading scientists, researchers, and educators in the heart of Toronto’s innovation and health research ecosystem. We advance professional pharmacy practice and pharmaceutical science through world-leading education and research and are recognized worldwide for our outstanding scholarship, ingenuity, creativity, and impact.
Our faculty, students, staff, and alumni come together to create a vibrant, collaborative environment rich with possibilities. We are at the forefront of redefining pharmacy’s impact in health care and developing the capacity of pharmaceutical science to pinpoint better therapeutic targets, create new ways of building medications, and ensure medication use is safe and effective. We are committed to achieving inclusive excellence and fostering an environment where each member of our community can achieve their full potential.
Learn more: www.pharmacy.utoronto.ca

YOUR OPPORTUNITY:

Reporting to the Faculty Registrar and Director of Student Services, this position will work to recruit and admit the next generation of pharmacists who are moving healthcare forward. This position will work with faculty and key staff in the program offices to identify opportunities to modernize the admissions processes. We are looking for someone who has knowledge and experience in admissions best practices, is excited about the opportunity to develop new processes, and enjoys working with a variety of people. The successful candidate in this role, must be comfortable working with complex datasets to extract insights and produce comprehensive reports and possess the ability to analyze statistical information, track key metrics, and present findings in a clear and concise manner. In addition to being detail oriented, the successful candidate will also need to be able to look at the bigger picture to help the Registrar’s Office and the PharmD Program meet short and long term targets. Additional responsibilities will include liaising with service providers to ensure organizational needs are met and to solve technical issues.

ESSENTIAL QUALIFICATIONS:

• Bachelor’s Degree or acceptable combination of equivalent education and experience.
• Minimum four years of experience working in admissions in a post-secondary institution, in a second-entry professional program, preferably heath-care focused.
• Demonstrated experience reviewing domestic and international admission applications, assessing and advising second entry undergraduate prospective students on admissions, transfer credit and academic requirements.
• Experience interpreting and applying the University and education systems worldwide admissions policies and requirements for second entry professional programs.
• Demonstrated knowledge of best practices for promoting educational programs and engaging potential students.
• Demonstrated knowledge of theories related to equity, diversity, and inclusion as they relate to admissions and student services.
• Familiarity with admissions software and databases and demonstrated ability to learn new systems.
• Experience in identifying inefficiencies and areas for improvement, with a proven record of recommending changes to enhance operational effectiveness.
• Proven track record of effectively liaising with service providers to ensure organizational needs are met, including coordinating technical and administrative support, troubleshooting issues, and exploring customizations.
• Superior computer and data skills, including Power BI (or similar), manipulating and analyzing data, and producing statistical information and data visualization for decision-making.
• Strong written and verbal communication skills for preparing letters, reports, and conducting presentations/workshops/training sessions to external and internal attendees.
• Demonstrated ability to troubleshoot and resolve technical issues efficiently
• Strong student service orientation: tact and diplomacy in dealing with students and students’ family members, maintaining confidentiality in working with student information.

LIVED EXPERIENCE STATEMENT

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position

YOUR RESPONSIBILITIES WILL INCLUDE:

• Reviewing and assessing domestic and international admissions applications
• Advising potential applicants, students, parents, and/or guidance counselors on admissions criteria and processes by probing and providing a range of options and possible consequences
• Preparing draft statistical reports and summaries from data collected
• Analyzing statistical information to inform admissions projections and planning activities
• Keeping well-informed on industry best practices and trends
• Promoting programs at recruitment events
• Liaising with service providers to coordinate the resolution of technical/administrative issues
• Troubleshooting and resolving technical issues

TO BE SUCCESSFUL IN THIS ROLE YOU WILL BE:

• Communicator
• Efficient
• Goal oriented
• Meticulous
• Organized
• Problem solver