Admissions/Records Assistant I (TEMP ASSIGNMENT)

at  Contra Costa Community College District

MINIMUM QUALIFICATIONS:

Education/Experience:

EXPERIENCE AND TRAINING

One (1) year of experience performing general clerical duties in a similar work environment, ideally involving student/public contact and/or admissions and records.

EDUCATION/LICENSE OR CERTIFICATE

Possession of a high school diploma/GED or the equivalent.
Knowledge Of:
Basic business practices.
Methods of cash handling and cash reconciliation.
Communicate effectively, both orally and in writing.
Modern office procedures, practices and technology/equipment
Modern software applications (e.g. Microsoft Office Suite, etc.).
Recordkeeping principles and procedures. Basic mathematics.
Skill To:
Skill/Ability to:
Operate and enter data into a computer accurately.
Learn to operate and enter data into an Enterprise Resource Planning (ERP) System accurately and quickly.
Learn state and federal regulations, and District policies and procedures.
Serve students, staff and colleagues in a helpful and professional manner.
Adapt to changing circumstances and multi-task.
Make mathematical calculations accurately.
Keyboard with accuracy.
Understand and carry out both oral and written instructions.
Establish and maintain cooperative work relationships with those contacted in the performance of required duties.
Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.
Ability To:
N/A

DESIRABLE QUALIFICATIONS:

Experience with student record system or comparable databases
Experience using technology to assist students with applications, registration and other related activities
Demonstrated commitment to fostering and providing a student-focused customer service experience
Demonstrated understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.

DUTIES MAY INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

Registers students into classes by accurately entering student and class information into the Enterprise Resource Planning (ERP) System.
Provides routine information to students, faculty and other departments regarding registration and admission procedures and other general information.
Receives admissions and enrollment forms; reviews for accuracy; processes applications.
Assists students in filling out forms; collects and records fees; monitors and processes incoming requests; assists students resolving transcript issues; sends transcripts to students and colleges.
Assists students with and processes online registrations, drops and additions; collects and accounts for money; issues receipts; closes out and balances cash drawer.
Prepares and runs basic reports.
Performs transactions to correct student academic records.
Collects, records, and logs subpoenas directed to the Custodian of Records.
Responds to requests from other educational institutions and agencies involving the verification of student status and records.
Updates and maintains a variety of data for completeness and accuracy.
Prepares routine correspondence and departmental materials; opens, processes and distributes incoming mail; maintains office supply inventory; establishes and maintains administrative files and records.
Answers phones, acting as the first point of contact, providing information on admissions, registration and student records.
Performs related duties as assigned.