Admissions Specialist/Advisor

at  City Colleges of Chicago

TRUMAN COLLEGE

Truman College is seeking an Admissions Specialist to join our team. Truman College is an open enrollment institution and students are accepted year-round. This position requires strong collaboration with CCC recruiters to secure enrollment from prospective applicants and maintaining effective follow-up by using various tracking systems. Serve as a member of the Admissions Team managing student intake to assist in achieving enrollment goals for the college.

QUALIFICATIONS:

• Bachelor’s degree in Business, Communication, Liberal Arts, Marketing, Public Relations, Counseling, Guidance, Psychology or related field.
• 3-5 years of experience interacting with students, clients and customers or a minimum of 2 years work experience in student advising or in the area of Social/Human Services.
• Excellent written, verbal communication and customer service skills.
• Knowledge of Microsoft Windows, Microsoft Office Suite and database management, including, but not limited to PeopleSoft.
• Ability to organize materials and work with a variety of projects simultaneously.
• Ability to gather and analyze data using basic research methods and databases.

• Track student participation from application to enrollment by using various data tracking systems.
• Contacts new applicants through phone calls, emails, etc. to assist with completion of enrollment process.
• Follows up with new and existing applicants to ensure enrollment and registration.
• Prepares reports to reflect both outreach activities and outcomes.
• Assist new applicants who walk-in or call-in seeking admission to the college.
• Informs new students and families of the admissions requirements, transfer guidelines, financial aid and scholarship information.
• Gathers information from prospective students who did not enroll via individual interviews, focus groups, and other means to better understand our value proposition, marketing, and customer service.
• Works collaboratively with recruiters, Registrar’s Office and other key departments/individuals within the college to create a seamless transition from application through enrollment and registration process.