Admissions Specialist, AHU

at  AdventHealth University

ALL THE BENEFITS AND PERKS YOU NEED FOR YOU AND YOUR FAMILY:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Pet Insurance

JOB SUMMARY:

The Admissions Specialist conducts the cultivation, evaluation, and admissions processes for students at AHU. The Admissions Specialist makes sure these processes run smoothly and efficiently for leads, applicants, current students, department chairs, faculty, staff, and other stakeholders. The Admissions Specialist is charged with upholding policy and procedure set by the Admissions Department, University, and its committees. The Admissions Specialist actively exemplifies outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

EDUCATION AND EXPERIENCE REQUIRED:

• Associate Degree in Business, Psychology, or other related field
• Must possess a general knowledge of the higher education admissions processes and customer service and communication strategies
• Experience working within a CRM and SIS
• Professional oral and written communication skills
• Ability to take initiative and present ideas for improving processes and service
• Excellent research and problem-solving skills
  This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
  Category: Staff
  Organization: AdventHealth University
  Schedule: Full-time
  Shift: 1 - Day
  Req ID: 25003867
  We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

YOU WILL BE RESPONSIBLE FOR:

Demonstrates behaviors at AdventHealth University in harmony with the “Four Words” Nurture, Excellence, Spirituality, and Stewardship

• Responsible for efficient execution of the cultivation, evaluation, and admissions processes for students at AHU
• Own and document the communication process (email, text, phone) in the CRM for lead, applicant, and admission cultivation, using best practices for the frequency, accuracy, and tone of information shared
• Collaborate with the Data Processing Specialists to ensure timely turnaround of document processing to complete applicant files
• Coordinate with the Student Experience Managers to ensure a smooth transition for accepted students
• Regularly reports to the Director of Admissions on the status of meeting established benchmarks and KPIs
• Collaborate with the Financial Services, Student Experience, and the Office of the Registrar teams to ensure a smooth student journey

INTERNATIONAL STUDENT RESPONSIBILITIES (IF APPLICABLE)

• Support the day-to-day compliance of international students
• Recommend or assist in the development of policies and procedures governing the F-1 and J-1 international students
• May serve as the Designated School Official (DSO) and/or Alternate Responsible Officer (ARO), maintaining the Student and Exchange Visitor Information System (SEVIS) and all related certification requirements
  Qualifications