Adult Mental Health Case Management Officer

at  Cleantech

QUALIFICATIONS:

• Evidence of formal development within the field of health or social care, to equivalent of NVQ 3 level, or equivalent experience.

SKILLS & EXPERIENCE:

• Extensive experience of working in a health or social care environment
• Extensive experience in working directly with mental health service-users and their carers
• Experience of promoting service user independence using a empowering strengths-based approach
• Knowledge of support planning and personalised outcomes
• Knowledge of key statutes and guidance underpinning adult social care for mental health service-users
• Knowledge of the Care Act Eligibility Criteria and its application, and other relevant legislation appertaining to the role
• Knowledge of preventative and reablement approaches that improve independence of strengths-based approaches to assessment and providing care
• Understanding of safeguarding, deprivation of liberty, and dignity in care as applicable to vulnerable adults using social care and health services
• Knowledge of the role of social workers, occupational therapists and other professional staff within the health and social care context

ENHANCED DBS REQUIRED FOR THIS ROLE

A Case Management Officer is needed for the Adult Social Care (Mental Health) team, to work in both hospital-based and community-based mental health teams supporting working-age adults to make informed choices and decisions about their use of resources, support and services, with the aim of sustaining or improving their quality of life and well-being.

KEY RESPONSIBILITIES:

• To carry a caseload with a particular focus on progressing the safe and timely discharge of clinically stable service-users. CMOs work within multi-disciplinary teams alongside health and care professionals and colleagues from the voluntary sector.
• To act as the main point of contact for service-users and their unpaid carers, and empower them to optimise their independence, make the most of personal budgets and community resources. They carry out a range of Care Act interventions including safeguarding adults and arranging, where appropriate high-quality community-based packages of care on behalf of the Council and the NHS CCG.
• To work directly with individuals and groups supporting them through initiatives to facilitate and support increased individual and community capacity, social inclusion and community networks, reciprocal support and sustainable caring roles by taking a strength based approach to case work.
• To be the key point of contact within Health and Social Care services for eligible clients completing assessments and reassessments of need / resource entitlement within the context of a strength based approach.
• Provide high quality information to vulnerable adults, carers and relevant stakeholders in order to promote wellbeing and prevention initiatives.
• Work in partnership with appropriate health, housing and community stakeholders for the benefit of vulnerable adults around i.e. signposting, referrals, multi-disciplinary working, joint assessments and relevant meetings.
• Develop personalised support / care plans with individuals, their unpaid carers and other stakeholders as appropriate. Or, to act as a point of contact for the client, their unpaid carers or an external support planner / broker who may be developing the support plan.
• Putting the person at the centre of the process, facilitate the selection of support services, activities or other routes to achieve outcomes and meet needs.
• Support people to find creative, individual and efficient ways of solving problems or challenges in their lives, including strengthening family or social connections.
• To promote self-directed support and direct payments to all service users and carers.