Advanced Field Service Engineer

at  Honeywell

KEY SKILLS AND QUALIFICATIONS

• Bachelor’s degree in a computer/electrical related field such as Computer Science, Computer information systems, electronics/electrical or in lieu of degree a minimum of 7 years’ experience in industrial automation network systems engineering. minimum certification L3/L4 or OPM L4 in handling Honeywell DCS (TPS & EPKS) & with CCNI and Virtualization experience as VMware
• 7 years’ experience as senior FSE, minimum certification L3/L4 and/or OPM L4 in handling Honeywell DCS (TPS & EPKS)
• Engineer (Project environment) with commissioning and SAT experience, minimum 2 years with virtualization experience.
• CCNI and Cybersecurity certification is a distinct advantage
• Strong technical knowledge and expertise in industrial cyber security
• Preferred CISSP Certified Information Systems Security Professional or similar security certification
• Preferred CISCO Certified Network/Design/Security Professional (at least one) – must currently be certified or in the process of certification/renewal
• Linux/Windows Security Basics
• 5+ years working with IT Security, 5+ years Industrial Networking, 2+ years Leading Security Projects, 2+ years performing audits/assessments
• Cyber Security Risk Analysis
• Process Control system design/implementation
• Excellent troubleshooting skills to resolve complex network and or application or system integration issues
• Fault Tolerant Ethernet (Honeywell product)
• Experience with virtualization preferably VMWare
• Preferred Microsoft Certified Systems Engineer
• Experience performing network services at customer sites, experience in LAN/WAN architectures & related diagnostic tools, experience designing and optimizing complex LAN environments
• LAN/WAN and wireless networking principles and protocols including Ethernet, TCP/IP, VLAN, WLAN, Frame Relay, Firewall, DMZ, VPN, IDS, switches, routers, firewalls
• TCP/IP protocols – SMTP, SNMP, FTP, HTTP, SSH, SSL
• Experience Network Security – Firewall, ACL, IDS, IPS, SIEM
• Specific experience in Cisco Routers, Switches, or Firewalls
• Microsoft – Active Directory, DNS, WSUS, Terminal Server
• Experience with anti-virus systems, backup & restore solutions, system management
• Experience with anti-virus systems, backup & restore solutions, system management
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Experience in project management and execution
• Strong customer focus and ability to build and maintain relationships
• Strong guidance and mentoring skills
• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and thoughtful abilities

• Maintains an accurate cyber-Database of the Installed Base by updating the Repository
• Performs or ensures cyber–Preventative Maintenance Tasks are completed on time
• Keeps customers informed on technical notifications and advises on recommended corrective actions.
• Issues Monthly reports to Customers on the activities and system health as per the Reporting Guidelines.
• Trusted Advisor to the Clients, working with or independently to Sales to advise clients of new technology or services that will add value
• Assists with driving awareness for Break through Initiatives
• Works with Solution Architect to Maintain the Automation Plans
• Provides technical leadership for the project, provides technical coordination and planning
• Defines the required deliverables as per the GPM, works with PM to develop the schedule
• Ensures deliverables Quality and Accuracy, proactively drives the delivery /schedule, managing the customer and team to ensure the project is delivered on time and within budget
• Maintains the data and prepares as well as drives the project gate reviews as per Honeywell GPM practices
• Pro-actively engages and informs the Project Manager of resources requirements
• Drives all Technical issues as liaison with TAC to ensure successful conclusion
• Pro-actively manages the risks and opportunities keeping the PM informed
• Keep technically current with the HPS/HCI product/systems portfolio, while maintaining expert knowledge on specific designated cybersecurity disciplines
• Services provided include on-site consulting, troubleshooting, network designs, implementation, assessments and other related tasks as identified
• Provides 24/7 support for assigned clients as per the Stand-By Roster issued Monthly.
• Supports the development of Kuwait LSS resources through knowledge sharing and active mentoring of assigned mentees