Advice Service Delivery Manager

at  Citizens Advice

Salary
£35,429
Location
Eastbourne
Workplace
Hybrid working
Contract
Fixed term contract, until 31 March 2026
Hours per week
up to 37

We have a vacancy for a new role managing our team of debt and benefits caseworkers and overseeing quality of advice in our general advice service.
We are looking for a dynamic individual, with great communication skills, well organised and able to manage competing demands in a busy environment.
You will need a strong commitment to working in a team and enabling and supporting our staff to deliver excellent services to our clients.
What We Can Offer You:
We embrace individuals from all walks of life, encouraging everyone to bring their authentic selves to work every day.
We understand the importance of balance and provide flexible working hours to accommodate your needs outside the workplace.
We prioritise the health and wellbeing of our employees, recognising that wellness contributes to professional success.
We offer a generous annual leave entitlement, an employer Contributory Pension Scheme, and an Employee Assistance Programme.
We welcome applicants from all diverse backgrounds, we are committed to building a workforce that reflects the diversity of the communities we serve