Advisory Presales Solution Consultant - IT Asset Management/EAM

at  Servicenow

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description

• Advise customers / prospects to take advantage of the ServiceNow ITAM suite to solve business issues and technical problems preventing them from achieving their goals.
• Inspire with an innovative mindset providing guidance on the future of our ITAM solutions.
• Take a leading role in creation and sharing of best practices and content both to educate colleagues and to help customers to realize value faster.
• Qualify, scope, plan and deliver customer facing activities such as presentations, demos and proof of concepts.
• Promote and educate about ServiceNow technology and industry trends through public, customer and marketing events such as conferences, webinars, executive briefings etc.
• Be the voice of the customer and provide feedback to help product management and engineering teams to shape the roadmap and to better help our customers.
• Be the go-to person in area of focus for market trends and competitive analysis with special skills on differentiation for our ITAM solutions.
• Be the trusted advisor for our ITAM solutions for customers, the market, partners, colleagues and with a consultative mindset coach them towards the value-based decisions.
  Qualifications

To be successful in this role, you need to have:

• Ideally 6-10 years presales solution consulting and/or solution engineering background in Software, Cloud and Platform domains with understanding and hands-on experience with related tools and processes.
• Deep understanding of the Asset Management market and current trends.
• Experience working with Software License Compliance & Asset Onboarding and Offboarding processes, Contract and Renewal Management, Licensing Terms and Conditions, and Major Publishers.
• Lifelong learner passion about building trustful business relationships.
• Great communication and presentation skills including technical and business concepts.
• Experience driving technical activities in complex organizations managing change and multiple stakeholders at multiple levels.
• Experience with discovery, inventory, and client distribution technologies.
• Excellent interpersonal skills, customer-centric attitude and experience working with diverse team.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information