AEOI Supervisor (TOR)

at  Citco

ABOUT CITCO:

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

ABOUT THE TEAM & BUSINESS LINE:

The Automatic Exchange of Information (‘AEOI’) Team is seeking a Supervisor who will be responsible for supervision of the central AEOI team in Toronto and Halifax and for servicing AEOI clients globally. Reporting to the Manager, AEOI, the AEOI Supervisor will be responsible for coordination of AEOI services: completion of annual regulatory deliverables, engagements for existing and new clients, and ongoing client servicing.
A varied multi-tasking role which encompasses client relationship management, investor communication, and daily internal/external stakeholder management & communication combined with all relevant and associated team supervision and administration.

KEY REQUIREMENTS:

• Degree qualified (preferably in a discipline relevant to Financial Services).
• 4+ years’ experience in Financial Services, with exposure to FATCA and CRS regulations an advantage
• Proven strong client relationship skills
• Proven experience managing multiple projects / deliverables; excellent organizational and multi-tasking skills
• Exceptional attention to detail
• Results driven and self-motivated
• Ability to work in global teams and adapt to different communication styles
• Proficient in Microsoft Office applications

• Coordinate and oversee preparation by AEOI team of annual/monthly/daily deliverables, managing and monitoring timing and quality.
• Communicate daily with team and reporting lines; prepare and provide progress and status updates, escalate items to management as required
• Research, analyze and provide recommendations for process improvements to increase operational efficiencies
• Review/approve deliverables and assist production where necessary
• Provide guidance to Individual Contributor-level staff on AEOI technical items and queries. Assist ICs in directing internal queries/escalations to appropriate contacts.
• Manage communications and ongoing relationships with AEOI clients, their investors, and other external and internal stakeholders
• Manage expectations and ensure that all queries are dealt with in a timely manner
• Maintain and improve knowledge of the Automatic Exchange of Information regulatory and compliance environment as it impacts service and/or clients, including industry research and analysis as required.
• Identify, analyze and troubleshoot classification and re-classification inconsistencies.
• Local AEOI portal registration/de-registration, communication and trouble shooting.
• Read and interpret Financial Statements.
• Additional tasks as assigned.