Africa Sales Manager

at  Jacada Travel

We are in search of a service-led, dynamic sales manager to assist the Head of Africa Travel Design in steering the expansion of the Africa Sales Team through the company’s next stage of growth and beyond. This new role - dedicated solely to sales performance and reporting directly to the Head of Africa Travel Design - will create and nurture a safe and inclusive environment developing the sales team’s individual skills and enabling them to perform at their best.

• Create and nurture a safe and inclusive environment where your team members feel listened to, challenged and supported to perform at their best
• Empower team members to do their best work through facilitation and coaching, allowing each individual to thrive in their own way
• Analyse available data, sales metrics and team performance to maximize each enquiry and increase performance end-to-end
• Work with the Head of Region to increase overall conversion, speed to market and revenue
• Preparing, developing, and supporting team members through challenges, whilst identifying and resolving issues within and across teams when/before they occur
• You will be the point of escalation for any service or emergency issues
• Facilitate sales training and call coaching to your team and also wider business as needed
• Conduct weekly 1-2-1’s and call coaching sessions with your team providing regular feedback and personal growth opportunities
• Assist the sales team throughout the sales process to effectively get bookings over the line