After Sales Agent

at  Nexi Germany GmbH

Danmark, , Denmark -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate18 Feb, 2025Not Specified18 Nov, 2024N/AConstructive Feedback,Communication Skills,It,Crm Software,Customer Service,Customer Service SkillsNoNo
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Description:

WHY JOIN US IN 2024?

Think of the digital tools we use daily - from virtual shopping to contactless payments. They’re shaping our future. Join us in influencing the future of digital payments in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense.

Responsibilities:

ABOUT YOUR FUTURE ROLE

As a After Sales Agent, you will play a crucial role in re-engaging inactive customers, ensuring their smooth experience, and supporting the team’s ongoing performance improvement. This is a newly created role with opportunities to directly impact customer satisfaction and transaction rates.
Your key responsibilities in this role will be:

Qualifications needed to be successful in this role:

  • Strong communication and customer service skills.
  • Ability to analyze data and translate it into actionable plans.
  • Detail-oriented with a proactive approach to troubleshooting.
  • Team player who can provide constructive feedback to peers


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Danmark, Denmark