After Sales Support - Policy Administrator Officer

at  Allianz Partners

The After Sales Support – Policy Administrator manages the complex tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.

KEY REQUIREMENTS/WHAT YOU BRING:

• Bachelors Degree ; Medical background preferred.
• Knowledge in Project Coordination is a plus.
• Physically fit to carry out duties.
• Legally permitted to work in the country of operations.
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.

• Manages inclusion of new members into the client scheme and database system.
• Performs data error-correction, member upgrade, member deletions and alteration of client database to meet client’s requirements.
• Maintains high quality of card-printing to satisfy clients’ preset standards of service.
• Issues periodic or daily report on performance.
• Meets further complex requirements, such as designing, photo-editing…etc.
• Keeps accurate records on the various activities for internal and external review.