Aged Care Liaison Officer

at  Mission Australia

• Casual
• Location: Orange, 2800 NSW
• Salary: $34.27/hr + Super
• Make a meaningful difference to the lives of Australians in need.
  Life at Mission Australia
  When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.
  Your Opportunity
  Working within a residential aged care facility, this role will liaise with different stakeholders in a professional and timely manner. You will be the point of contact for all enquiries and be involved in ensuring security and communication with multidisciplinary services.

Your key responsibilities will be to:

• Liaising with multidisciplinary professional services such as police, ambulance ensuring that information is given for expediency of treatment given to care recipient, staff and visitors.
• Be the contact person for visitors and suppliers and ensure all phone calls are attended and directed to the correct department
• Update care recipient information sheet in accordance with room and mobility status for effective dissemination of information
• Maintain 24-hour rosters and appropriate staffing levels as per the accreditation standards
• Provide assistance to different areas of aged care to make sure smooth functioning of the facility
• Ensure care recipients movements are accurately recorded in the register
• Work along with the director of care and registered nurse to make sure all clinical supplies and dietary information are recorded on a day-to-day basis
• Organize archiving files and record all files on register.

Requirements for Success

• A relevant qualification in administration
• Strong organising and customer service skills
• Well-developed written and verbal communication
• Basic to intermediate knowledge of MS office Suites
• Understanding of mental health and conflict resolution
• Provide evidence of full Covid 19 and flu vaccination

Before starting work with us, you will need to undertake a national police history check, qualifications, referee checks.
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email
talentattraction@missionaustralia.com.au

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Free external, confidential counselling
• Volunteering opportunities

How to apply
send your application today!
Applications will be shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.

• Liaising with multidisciplinary professional services such as police, ambulance ensuring that information is given for expediency of treatment given to care recipient, staff and visitors.
• Be the contact person for visitors and suppliers and ensure all phone calls are attended and directed to the correct department
• Update care recipient information sheet in accordance with room and mobility status for effective dissemination of information
• Maintain 24-hour rosters and appropriate staffing levels as per the accreditation standards
• Provide assistance to different areas of aged care to make sure smooth functioning of the facility
• Ensure care recipients movements are accurately recorded in the register
• Work along with the director of care and registered nurse to make sure all clinical supplies and dietary information are recorded on a day-to-day basis
• Organize archiving files and record all files on register