Agency Partnership Executive

at  Vero HR Ltd

USAirtours are a dynamic and forward-thinking organisation specialising in tailor-made travel services to the USA, Canada, Mexico, and the Caribbean.
Are you a resilient, target-driven individual with a knack for building relationships over the phone? Do you have the confidence to ask the right questions and the positivity to turn objections into opportunities? If so, we want to hear from you!

ESSENTIAL EXPERIENCE

• Previous outbound sales calling experience, ideally in a B2B environment.
• Ability to spend extended periods (6+ hours per day) engaging with customers over the phone.
• Self-motivation with a target-driven attitude.
• Strong communication skills, both verbal and written, with the ability to overcome objections.
• Competence in using computer systems to manage and update customer records.

DESIRABLE EXPERIENCE

• Background in the UK travel industry
• Knowledge of USA travel destinations.
• Personal experience of travelling to the USA

• Engage with past and potential new travel agents through outbound phone calls.
• Build strong relationships with agents to encourage bookings with USAirtours over competitors.
• Use positive communication and effective questioning to uncover agent needs and provide tailored solutions.
• Maintain a high volume of outbound calls, aiming to achieve daily and monthly targets.
• Update and maintain accurate customer records in the CRM system.