Agent's Assistant - State Farm Agent Team Member

at  Andrew Jantz State Farm Agent

POSITION OVERVIEW

Do you enjoy working with people and making meaningful connections? If you have a heart to serve your community and enjoy connecting with people, then apply today!

ABOUT US

Andrew Jantz State Farm is committed to providing exceptional insurance solutions tailored to meet the unique needs of our clients. Our team is dedicated to delivering outstanding customer service and expert guidance. We are looking for someone who has a great attitude, is coachable, and gives their best effort each day. We foster a supportive, yet competitive environment, and a team culture that believes in serving customers and each other. Our team connects frequently outside of the workplace to establish healthy culture and collaboration.

QUALIFICATIONS

• Ability to resolve customer issues
• Excellent communication skills - written, verbal, and listening
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Proficiency in using CRM software and other computer programs

• Schedule appointments, identify customer needs, and recommend appropriate products and services
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options