Agricultural Equipment Service Manager

at  Delta Power Equipment

LOCATION: SPARTA, ON

Type: Fulltime, Permanent
Delta Power Equipment is a full-service farm and construction equipment dealership with 450+ employees providing sales, service and parts support at multiple locations across Ontario. Delta Power Equipment is looking for people who are passionate and who want to make a difference in the lives of our customers.

SUMMARY OF POSITION:

• The Service Manager is responsible for the strategic direction and leadership of the service department which includes technicians, mechanics, shop repair and service administration.
• Oversees the development and direction of the service team to drive the growth of revenue, technical productivity and promote high quality customer satisfaction
• Oversee and manage the service department’s operations and scheduling to ensure completion of shop maintenance and repair work.
• Address customer complaints and inquiries in a courteous, professional manner.
• Provide accurate estimates for service jobs and review and finalize all work orders or invoices for billing to customers.
• Organize and control expenses to meet budget expectations.

Please refer the Job description for details