Agriculture Diagnostic Mechanic Coordinator

at  Nelson Motors Equipment

Have you been working in an agricultural service or parts department for over five years? Can you diagnose equipment problems using a computer or over the phone to provide support for repair? Do you want to grow your career by working with some of the most technologically advanced agricultural machines? Are you looking to share your knowledge by training others?
Using your background knowledge of agriculture equipment, you are a centralized resource to assist the Service team to diagnose complex problems and create a consolidated database to communicate best practices. You actively monitor machine dashboard alerts to conduct preliminary investigations into machine problems. You continue to stay up to date on mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment and share your knowledge to train others. This is a newly created position that will evolve over time. Position can be based at any one of our five locations.

• Have the perseverance and patience to find solutions to complex problems while maintaining composure.
• Are proud of the high-quality work you do with a drive to exceed expectations.
• Have above average verbal and written communication skills and the ability to interpret data and reports.
• Enjoy working independently connecting with a variety of personality styles in a virtual environment.
• Like technology and enjoy using platforms to improve productivity and create efficiencies
• Enjoy sharing your knowledge with the patience to mentor others.
• Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment.
• Are highly organized with proven ability to create new procedures to improve productivity.
• Can obtain a valid passport to travel to the United States.
• Understand agriculture and the challenges facing Service Technicians.