AI Experience Researcher (m/f/d)

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SUMMARY & ROLE INFORMATION

Generative AI holds immense potential to change and improve the way and efficiency our customers do their business. Strong research collaborations with academic and commercial partners are instrumental in achieving that goal.
We are looking for a highly motivated and passionate AI Experience Researcher to join the Incubation Innovation team. We are focused on shaping and delivering the future of generative AI capabilities for SAP RISE customers. As part of our team, your innovative thinking, collaborative attitude, and eagerness to take on challenges will contribute directly to the experience and adoption of our services.
Join our international, multi-disciplinary team, where you’ll work closely with internal stakeholder, customers and both commercial and academic partners. You’ll be immersed in an environment that fosters innovation and a visionary mindset with plentiful opportunities for personal growth and continuous learning.

WHAT YOU WILL DO:

• Lead and guide AI-driven research projects using various approaches,methodologies, and methods with focus on diverse areas.
• You should be proficient in industry-standard design tools such as Adobe Creative Suite, Figma, Sketch, Mural, etc. and use them to
• Support customers, partners, and colleagues by making research tangible and usable for business applications.
• Carry out large, complex projects and activities with aim to deliver high quality results and/or technical solutions.
• Apply and combine advanced research methods and: workshop facilitation, prioritization exercises, scenario planning, diary studies, surveys, interviews, etc. but also creating designs drafts out of this results
• Build and maintain partnerships with internal and external customers and partners, contributing actively to build common ground for cooperation.
• Build and maintain partnerships with external research institutions, such as universities, research institutes, think tanks, etc.
• In an ideal scenario you have a portfolio that displays a spectrum of creative design solutions and have an excellent understanding of fundamental design principles and information architecture.
• You have work experience in interaction (and visual) design, product definition and design in general.