AI Lab Operations Manager

at  Microsoft

The Microsoft AI Co-Innovation laboratories in Business Development provide a unique environment for partners and customers in artificial intelligence, global automation, robotics, to rapidly ideate and prototype their future technologies through rapid iterations of engagements, either onsite or virtually.
This AI Lab Operations Manager in the AI, Data and Emerging Technologies Business Development organization provides an opportunity to manage delivering corporate level governance for highly strategic growth opportunities with internal and external stakeholders, alliance formations, ecosystem development and help pioneer customer engagements with responsibility for the project management and the hands-on operations of the AI Co-Innovation laboratories.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

REQUIRED/MINIMUM QUALIFICATIONS

• Bachelor’s Degree in Business, Liberal Arts, Sciences, or related field AND relevant work experience (e.g. business development, consulting, program management)
• OR equivalent experience.
• Experience building partnerships and working across organizations.

ADDITIONAL OR PREFERRED QUALIFICATIONS

• Fluency in German language.
• Experience working with startups and/or entrepreneurs.
• Demonstrated track record of owning projects or programs from early concept design through tracking of key results.
• Some knowledge of Microsoft’s platforms and processes, including product and partner strategies.
  Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations

• Partner Management and Governance: Collaborate with internal and external stakeholders to provide a balanced and positive experience to not only the stakeholders, but most importantly our customers and partners.
• Create an impactful pipeline of customers/partners by creating and hosting regular events, working with internal and external stakeholders, building and utilizing professional network.
• Suggest and create new lab programs or derivatives of existing programs for the Munich lab and/or global labs to enhance customer experience.
• Gathering and analyzing high level customer use cases, and create regular product and industry signals reports.
• Responsible for the efficient operation, coordinating and supervising of the activities, adhering to policies (including Microsoft’s Responsible AI guidelines) and procedures established to ensure a smooth flow of activities and efficiencies.
• Develop and establish operating policies consistent with the labs broad policies and objectives and ensures their execution (included but are not limited to): standardizing reporting, defining consistent project/policy frameworks, dashboard publication and communications cascade, experience reporting processes, performance measures and adherence.
• Orchestrate lab events with internal and external teams, including 3rd party vendors
• Gather relevant data, create and provide regular lab updates and reports to stakeholders.
• Develop industry expertise including competitive and market dynamics, product and technology trends.
• Work with cross-disciplinary teams to drive strategic customer/partner projects to a success through the lab program.
• Influence and drive results in a complex technical and business environment, including various stakeholders across functions (such as engineering, business development, Microsoft for Startups, marketing, sales, services, finance and legal), as well as external stakeholders across corporate and partner organizations.
• Embody our Culture & Values.