AI Trainer – Customer Enablement

at  Puzzel

WHAT YOU’LL DO

As an AI Trainer, you will be responsible for training & supporting our customers on how to use our AI products, such as chatbot, emailbot and voicebots. You should understand our customers’ needs, have excellent communications skills, be curious about new tech, and will ideally have some experience with similar technologies in the gen AI/webchat/chatbot space.
You will be working with leading AI technology, creating value on a daily basis for our clients and their customers, in a challenging and engaging work environment with great variation in tasks and domain.
This role is well-suited to recent graduates of fields such as IT & Communications, Business, Digital Design or related fields.

RESPONSIBILITIES:

• Understand our clients’ business and help them maximize value using our AI platform. That includes training our customers in our solution, building and configuring solutions with our clients, planning and executing launch of our solutions at customers, etc.
• You will be responsible for delivering and building solutions on-time with our customers maximizing the value for our customers.
• You will be building strong relationships to our clients and support them in using our products and in making the right customer service decisions.
• You will be part of a dynamic delivery organization working closely together with our team of AI Trainers.
• Gathering and providing feedback to our roadmap for new features etc.