Airport Customer Service Officer (2.40pm - 11pm )

at  SMARTE CARTE SINGAPORE PTE LTD

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate04 May, 2025USD 2160 Monthly05 Feb, 2025N/ACommunication SkillsNoNo
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Description:

JOB SPECIFICATIONS (QUALIFICATIONS/EXPERIENCES):

  • Familiarity with POS system will be on an added advantage
  • Good interpersonal and communication skills
  • Team player
  • Ability to converse in basic English
  • Able to obtain an Airport Pass (Airside).
  • Able to carry up to 25kg luggage
    Singaporean Only

6 days work week

  • Fixed shift

Afternoon: 2.40pm - 11pm

Responsibilities:

  • Attend to customer inquiries and provide excellent customer service experience
  • Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
  • Perform opening and closing settlement for POS and BSS for daily cash reconciliation
  • Perform bag wrapping service and upselling of baggage services or products
  • Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
  • Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
  • Responsible for store cleanliness and image
  • Any other duties as assigned by management


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Proficient

1

Singapore, Singapore