Airport Engineer - Stansted Airport
at ESP Global Services
Stansted, England, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 17 Oct, 2024 | GBP 22300 Annual | 17 Jul, 2024 | 2 year(s) or above | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
PHYSICAL REQUIREMENTS:
- Able to lift or push 20-40 kilograms of equipment if needed.
- Able to stand or kneel for extended periods of time.
- Able to use mechanical tools.
Responsibilities:
- Respond to basic customer incidents and service requests passed across by the Global Service Desk and resolve general user faults within agreed SLAs.
- Troubleshoot and undertake fault diagnosis on all assigned network, hardware and infrastructure incidents and successfully resolve within the agreed timescales.
- Provide timely updates to the ESP Global Service Desk so that progress against each individual incident can be updated as required.
- Escalate any issues relating to incident resolution, such as the need for support from a more experienced Engineer, in a timely manner to ensure that customer SLAs can still be met.
- Carry out regular “floor-walking” and pro-active line of sight checks to identify and resolve any issues before they are raised as incidents through the Global Service Desk.
- This role is working Mon to Sun - 3 on 3 off - 0600 to 1800 / 1800 to 0600 (+ Shift Allowance £2700)
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Software Engineering
Graduate
Proficient
1
Stansted, United Kingdom