All of Us Research Coordinator

at  University of WisconsinMadison

JOB SUMMARY:

The All of Us Research Program (AoU) is a major initiative of the National Institutes of Health (NIH). The program is working to engage at least one million volunteers living in the U.S. to contribute their health data over many years to improve health outcomes, fuel the development of new treatments for disease, and catalyze a new era of evidence-based and more precise preventive care and medical treatment. The All of Us Wisconsin (AoU) Research Coordinator will join a team of professionals located at UW-Madison, one of four Wisconsin institutions for the All of Us program. This position will be based out of our Madison office but will need to travel on occasion to other community locations and staff a mobile research team operating out of diverse clinical and non-clinical settings to assist individuals with program enrollment and retention activities. May assist team lead in training of staff. A major component of the role will be to facilitate active retention of already enrolled participants via telephone or other forms of outreach. Some additional enrollment will occur and will require activities including but not limited to assisting participants with the informed consent process, taking physical measurements and vital signs, and collecting, processing and shipping biospecimens. Phlebotomy training may be provided if certification has not already been obtained by the individual.
The AoU-UW team has developed and adopted values that include empathy, community, equity, resourcefulness, accountability, and motivation. Our commitment to conduct community engaged, equitable research in precision health drives our ambitious goal to partner with 100,000 participants in Wisconsin. The AoU initiative requires a high level of creativity because continuous improvement and change is the norm. This role requires a can-do attitude, openness to new challenges, optimistic/collaborative outlook, active listening complemented by action-orientation, and flexibility.
Learn more about AoU: https://allofus.wisc.edu/
Learn more about ICTR: https://ictr.wisc.edu/
ICTR Mission: We discover, translate & disseminate interventions to improve health & health care.
ICTR Core Values: Inclusivity, Leadership, Excellence, Innovation, Collaboration, Accountability, Communication

EDUCATION:

Preferred
Bachelor’s Degree

QUALIFICATIONS:

Minimum Required Years and Type of Relevant Work Experience:

• Have a basic understanding of human subject research programming in both a community and institution setting, usually obtained by past working experience in human subjects research.
• Travel is required. Must provide a valid driver’s license. Employees may use their own transportation or receive approval for University Car Fleet usage. Employment is conditional pending the results of a Pre-hire Driver Authorization Check. See https://businessservices.wisc.edu/managing-risk/driver-authorization-and-insurance/driver-authorization/#become-authorized-driver (click on ‘Become an authorized driver’; then click on ‘Required criteria’).

Preferred Skills, Experience, Qualifications:

• Minimum two years of experience working successfully in a fast paced, high volume clinical research setting.
• Phlebotomy certification or one year of phlebotomy experience.
• Proficient in Microsoft Office Suite, Microsoft Teams, and cloud-based file sharing services (Box, Google Drive).
• Experience working with underrepresented populations and communities.
• Spanish language proficiency.

Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills. The ideal candidate will be an active listener. Active listening is the ability to focus on a speaker, understand their message, comprehend the information, and respond thoughtfully.
• Ability to work well independently as well as on a team.
• The successful candidate will be detail oriented and possess excellent interpersonal, problem solving, and organizational skills.

Coordinates clinical research studies, performing a variety of tasks and activities. Recruits, screens, selects, determines eligibility, and enrolls study participants and ensures subjects follow the research protocol. Develops study-related documents. Applies expertise, knowledge, and skills to a broad range of different types of clinical studies, navigates resources, and identifies issues needing escalation. Contributes to development of new team and unit processes, procedures, staff, and tools.

• 5% Schedules logistics, determines workflows, and secures resources for clinical research trials
• 30% Recruits, screens, selects, determines eligibility and enrolls trial participants, collects more complex information, performs medical assessments, and answers varied questions under supervision of a medically licensed professional. Performs medical assessments after completion of required training/certification, such as collecting vital signs, obtaining weight, and performing phlebotomy
• 20% Manages research workflow components, collects, prepares, processes, and submits participant data and samples to appropriate entities, adhering to research protocols
• 5% Identifies work unit resources needs and manages supply and equipment inventory levels
• 10% Serves as a main point of contact for clinical research participants, providing information regarding research procedures, expectations, and informational inquiries. Ensures participants follow the research protocol and alerts Principal Investigator of issues
• 5% Identifies resource needs and develops clinical research documents, such as job aids, tools, processes, procedures, and training. Contributes to the development of protocols
• 5% May assist with training of staff
• 20% Perform outreach via phone or other means to support retention of enrolled participants and completion of additional measures