Alliance Partnership Program Manager

at  Teleperformance

ABOUT US

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.
Ranked 11th in the world’s Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

• Provide program management across internal and partnership teams to track progress and follow up on action items.
• Create and deliver various data reporting and deck updates dashboards regularly.
• Responds to queries for data from across the globe internally and for the partnership teams.
• Organize meetings, document detailed notes for action items, owners, ETA and use it to follow up with stakeholders on progress and organize follow up meetings.
• Create an easy to use knowledge repository and well indexed content that is easy to find by the global teams on both sides.
• To work with other departments to take care of logistics, setting up meetings, food/room set up, swags and all kinds of support needed to run events.
• Produce high fidelity and organized reports.
• Proactive and prompt responses.
• Excellent time management.
• Organize miscellaneous work, while maintaining visibility with the reporting manager on the entire list of all activities.
• Travel to USA as and when neede