Allstate Customer Service Agent

at  Allstate Skip Ivery

REQUIREMENTS

• A Property & Casualty Insurance license is preferred but will train & license the right individual.
• Must attain Life Insurance License within 90 days of being onboard
• Possess a genuine willingness to learn, be intuitive and resourceful and be coach able.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Strong work ethic and leadership skills
• Driven and goal-oriented individual
• Great Customer Service Skills.
  Company Description
  We are a group of Premier Allstate Agencies specializing in Home, Life, and Auto insurance in Ohio, Kentucky, and Indiana and our agencies are in Cincinnati, Columbus, and Westerville. We take our roles seriously and tailor our clients’ policies to their needs. We care, and it shows in our results! We also pride ourselves on being a competitive, adaptive, and energetic team. Our dedicated staff work incredibly hard to ensure that our clients are Completely Satisfied! We only hire the best and most dedicated employees to our team, and our pay and benefits are the most aggressive in the industry

• Hold annual policy reviews with clients & explain coverages
• Find & cross-sell bundling opportunities with existing clients
• Process customer policy change requests/endorsements.
• Handle all incoming claim calls from customers.
• Discuss billing & take payments from customers.
• Provide exceptional customer service