ALTERATIONS DEPARTMENT MANAGER

at  Von Maur

As an Alterations Department Manager, you lead a team to provide alterations support and ensure the customer receives a final product that is customized to fit just right. Additionally, you will use your extensive knowledge to efficiently manage the operations of the alterations department.

ABOUT US:

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally

• Motivate associates to deliver outstanding garments and customer service and– train, coach and lead by example
• Execute all duties of an alterations associate and ensure garments are completed accurately and timely
• Develop alterations associate’s skills to meet department goals
• Assess associate performance and provide feedback to improve the quality of service and alterations
• Develop and implement solutions to solve customer problems and department needs
  Candidates must be professionally competent in all basic and most advanced alterations.