Americas Cluster Demand Planning Senior Manager

at  The Este Lauder Companies

ABOUT ESTEE LAUDER COMPANIES

ELC (Estee Lauder Companies) is a global leader in prestige beauty that delights consumers with transformative products and experiences, inspiring them to express their individual beauty. They are the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in 150 countries. Infused throughout their organization is a passion for creativity and innovation; a desire to push the boundaries and invent the unexpected.
From a position of strength, The Estée Lauder Companies (ELC), the leader in prestige beauty products, embarked on the Leading Beauty Forward program, chartered to fuel product innovation and enhance market agility. A key element of this strategy was the design of a new way to support its suite of 30 brands globally. The company chose Panama as being best suited to establish its new Global Business Services (GBS) operation center. This new center will initially deliver Finance, Human Resources and Legal services to ELC employees across several geographies and time zones. Through a new innovative service minded approach, this center will redefine service standards globally at ELC. This new GBS team will provide a one-stop-shop solution for the ELC businesses, supported by new customer engagement insights, new systems, and new reporting. In addition to delivering exceptional service to the ELC businesses each day, the GBS team will also be responsible for continuously streamlining work in pursuit of growing its service offering in support of achieving ELC’s strategic and business objectives. New site, new team, new opportunity.

POSITION OVERVIEW:

• The Americas Cluster DP Senior Mgr. is responsible to ensure the correct inputs in the demand process to achieve the availability of finished goods complying with the company’s service standards, sales plans, allocation policies and IBP process.
• This role needs to guarantee the best way of working of a high-performed team to achieve the company results improving the operational metrics of its process. Taking advantage of the implemented global tools as Antuit, o9 and Interactive Dashboards.
• This role is responsible of the effective communication between Regional Demand leads, Demand Planners and IBP Leads for achieve planning goals and ensure the correct modulation of the demand signals.
• The Americas DP Senior Mgr. Cluster works within and across multiple functional teams from it brands cluster, collaborating with Finance, Supply Chain and Commercial stakeholders from the entire region.
  Qualifications

SKILLS & CAPABILITIES:

• Analytical skills – able to analyze multiple sources of data and to root cause problems
• Problem-solving skills– able to facilitate problem resolution, engaging with relevant stakeholders
• Organizational skills – able to successfully prioritize and manage multiple accountabilities simultaneously
• Collaboration & Communication skills - able to work within and across multiple functional teams, collaborating with Planning, Brand, Finance, Supply Chain and Commercial stakeholders

QUALIFICATIONS:

• Relevant bachelor’s or master’s degree, preferably in Supply Chain or Business
• >8 years of professional experience in supply chain management. Experience in Demand and/or Supply planning appreciated.
• Hands-on experience with computer systems such as planning ERP and reporting tools.
• Knowledge of, and experience with forecasting, demand planning, supply planning and S&OP
• Experience leading and implementing S&OP Process.
• Knowledge of beauty industry and regional / affiliate market trends
• Strong analytical skills with hands-on experience with statistical forecasting and planning tools (e.g., SAP, Forecast Pro, etc.)

• Accountable for management and oversight of demand planning metrics at regional level.
• Accountable to ensure the effective communication through the region.
• Responsible for an effective Brand IBP in the region.
• Ensure that country’s needs are fulfilled properly by the Regional Team (Demand)
• Responsible for Gap management regional alignment.
• Responsible to provide feedback of the regional key planning metric.
• Lead, develop, and motivate a high-performance team.