AML Compliance Manager

at  Manulife

The AML/ATF Operations team is responsible for complying with the anti-money laundering/anti-terrorist financing (AML/ATF) regulations on behalf of all Canadian Domiciled entities of Manulife. This includes: The Manufacturers Life Insurance Company, Manulife Investment Management Limited, Manulife Securities, Manulife Investments and Manulife Bank. The AML Compliance Manager will report to the AML/ATF Program Director.

REQUIRED QUALIFICATIONS:

• 5+ years of AML/ATF mentoring and/or leadership experience
• Strong understanding of AML/ATF regulations and risk management.
• Excellent written and verbal communication skills, with the ability to simplify complicated messages.
• Ability to analyze technical information, make appropriate recommendations, and exercise good judgment in escalating issues.
• Solid experience with AML/ATF management & reporting systems (e.g., PRM, FCRM, FINTRAC FWR).

PREFERRED QUALIFICATIONS:

• CAMS certification or willingness to acquire it.
• Strong knowledge of all Manulife products, processes, and systems.
• Demonstrated experience with mentoring others and promoting a diverse and inclusive work environment.
• Proven leadership skills with the ability to influence others on compliance issue resolution without direct authority.
• Bilingualism in French would be an asset.

• Provide leadership support to direct reports and offshore colleagues, including mentoring and promoting professional development.
• Develop, implement, and maintain training programs associated with onboarding new team members.
• Prepare and analyze weekly and monthly reports outlining the team’s overall work volume and performance, sharing insights with senior management to support continuous improvement initiatives.
• Champion AML Operations interests through participation in Compliance and Business projects which have ties to the AML Program.
• Serve as a point of escalation for complex referrals, make or validate determinations of unusual activity for reasonableness to suspect a money laundering offence, and validate reports prior to FINTRAC submission.