AML QA Specialist - Portuguese, KYC Quality

at  Amazon Ireland Support Services Limited A94

• Bachelor’s degree
• 2 years experience in Compliance/AML, risk or assurance functions
• Fluent in Portuguese and English (+B2)
• Working knowledge of financial institutions, money service business, and/or banking compliance in EU, including knowledge of anti-money laundering, credit compliance and consumer protection, data protection, anti-corruption regulations
• Strong problem solving and operational process skills and attention to detail
• Proven ability to effectively articulate concerns and provide cohesive feedback to leadership and colleagues.
• Intermediate+ Excel working knowledge
• High energy and creativity, an entrepreneurial spirit and the desire to work in a fast growth and changing environment
• Ability to work within a matrixed environment and cross functionally with operations and technology functions
  The AML Programme team in Registration and Compliance (R&C, part of Selling Partner Risk) is looking for a Portuguese-speaking quality control specialist to join a team of quality specialists covering the Know Your Customers programme. The role is critical to ensure that Amazon’s payments businesses expand with appropriate controls and quality processes in place, minimizing risks and identifying opportunities for process improvement.
  This quality control specialist role will join a team, whom are responsible for auditing and reporting of “high-complexity” AML operational work across Amazon’s payment entities and licences. The quality control specialist will work closely with operations teams and the AML programme teams (both first line of defence teams) as well as occasionally with the compliance officers of the various entities (second line of defence).
  The role will require performing AML quality audits on behalf of the AML Quality team, as well as delivering coaching and training to the operations teams.
  The quality control specialist will be an independent individual contributor, with effective problem-solving skills.

Key job responsibilities

• Perform AML quality audits on behalf of the Quality Assurance Team.
• Partner with operational teams to deliver quality findings and support ongoing improvement opportunities.
• Provide AML quality audit subject matter expertise to business and operations teams during meetings, workshops, and leadership reviews.
• Create and update guidance and program documents.
• Conduct a variety of investigation and audit types including suspicious activity, sanctions, and enhanced due diligence.
• Share industry expertise through audits and provide written, professional feedback.
• Apply an analytical and detailed thought process to various product types and services within an AML construct.
• Assist with linking policies, standard operating procedures, internal controls, monitoring, and reporting with the goal of improving operations, compliance policies, and risk management
• Master’s degree in Compliance, Risk or Business
• CAMS Certification or other Compliance certification such as CRCM or CR

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• Perform AML quality audits on behalf of the Quality Assurance Team.
• Partner with operational teams to deliver quality findings and support ongoing improvement opportunities.
• Provide AML quality audit subject matter expertise to business and operations teams during meetings, workshops, and leadership reviews.
• Create and update guidance and program documents.
• Conduct a variety of investigation and audit types including suspicious activity, sanctions, and enhanced due diligence.
• Share industry expertise through audits and provide written, professional feedback.
• Apply an analytical and detailed thought process to various product types and services within an AML construct.
• Assist with linking policies, standard operating procedures, internal controls, monitoring, and reporting with the goal of improving operations, compliance policies, and risk management
• Master’s degree in Compliance, Risk or Business
• CAMS Certification or other Compliance certification such as CRCM or C