Analista mesa de ayuda en sitio - Bogotá

at  SoftwareONE

Job Function: Software & Cloud Services The role:
We are thrilled to announce an opportunity to join our team as:

DISCLAIMER:

This job posting is for future opportunities and is not intended for immediate hiring. We are always looking for talented individuals to join our team and encourage you to submit your application. By applying, you consent to having your information stored in our talent pool for potential future openings that match your skills and experience. We appreciate your interest and will reach out if a suitable position becomes available.
Why SoftwareOne?:
SoftwareOne is a leading global software and cloud solutions provider that is redefining how organizations build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at www.SoftwareOne.com

• Provide a quality service that provides users with timely and effective solutions to their requests.
• Run and resolve incidents and requests from the different areas of the operation.
• Timely bring up complex situations, according to defined channels