Analyst - Background Clearances

at  MAXIMUS Services LLC

Description & Requirements
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.
Maximus is seeking an Analyst - Background Clearances to join our team. This is a remote position that will support the Clearance department and all programs within the Department of Education portfolio.

ADDITIONAL REQUIREMENTS AS PER CONTRACT/CLIENT:

• FSA, Department of Education experience preferred
• High School Diploma or GED required
• Must reside in the U.S.
• Experience with CLASS a plus
• Must be a U.S. citizen.
• Must be able to pass a criminal background check.
• Must not be delinquent or in default on any federal student loans.
• Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.
• Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

HOME OFFICE REQUIREMENTS:

• Hardwired internet (ethernet) connection
• Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net )
• Private work area and adequate power source

Minimum Requirements

• Typically requires a Bachelor’s degree and 3-5 years of related work experience; or an advanced degree without experience; or equivalent work experience.
• Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
• Exercises judgement within defined procedures and practices to determine appropriate action.
• Builds productive internal/external working relationships.

EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work with all stakeholders to identify the workaround or resolution for the incident.
• Set expectations of all stakeholders about the timelines and permissions required for the resolution.
• Send periodic updates to the stakeholders until the incident has been resolved.
• Work independently to ensure that planned solutions based on customer requirements are secured in accordance with policies.
• Work independently to provide security consulting services to other engineers and customers.
• Review, analyze, and evaluate business systems and user needs.
• Experience completing/facilitating SF86 clearance paperwork.
• Experience administering and using the NBIS and eApp clearance workflow system.
• Experience maintaining detailed records/spreadsheets necessary to track and ensure progress through the federal clearance request process.
• Experience in accepting and processing system access requests and ensuring that all requisite documents have been completed.
• Hands on experience reconciling system account lists against personnel rosters/spreadsheets.
• Excellent written and verbal communication skills.
• Ability to self-manage and ensure that a high-volume of clearance requests proceed in a timely manner.
• Ability to troubleshoot clearance content rejections.
• Ability to effectively communicate SF86 content requirements to applicants, and to assist them for successful and timely completion of clearance request submissions.
• Ability to readily discern irregularities in system account lists, account requests, or tracking spreadsheets.
• Highly detailed orientation including timely follow up

ADDITIONAL RESPONSIBILITIES:

• Facilitate new or transferred employee’s completion of background investigation process.
• Maintain records necessary to track and ensure progress through the federal clearance request process.