Analyst, Benefits & Retirement

at  Great Canadian

POSITION SUMMARY:

Reporting to the Manager, Benefits, Wellness & Retirement, the Benefits & Retirement Analyst responsible for the day-to-day management, support and services relating to, Benefits, Wellness and Retirement programs. The Benefits & Retirement Analyst will provide guidance and advice to team members and management at all levels across the business, namely Payroll and Human Resources departments, and conducts research, auditing, implementation, and maintenance activities of the Benefits, Wellness & Retirement programs. This role will be a key contributor to program design and development.
The Benefits & Retirement Analyst will lead the benefit eligibility audit process and find efficiencies on reporting capabilities including the biennial and annual benefits eligibility review periods. This role will help derive data-driven insights and identify trends that will ultimately support various stakeholders across the Total Rewards team to monitor costs and value-add decisions.
The Benefits & Retirement Analyst ensures adherence to the Company’s policies and procedures, motivates, and leads by example and supports Great Canadian’s learning environment while establishing a safe and welcoming work environment for all team members.

KEY ACCOUNTABILITIES:

• Manages the team’s shared email inbox, ensuring timely response to inquiries from Human Resources and internal stakeholders within the established response time.
• Ensures that the Company’s Benefits and Retirement programs are administered in a responsible manner; supports the annual benefits rate renewal process and maintains relationships with the Company’s Benefits, Wellness and Retirement providers and consultants to ensure that the Company is providing current and relevant programs and services to our team members.
• Supports the design, planning, configuration, delivery, and implementation of modules within our HRIS (Oracle Cloud or referenced as CONNECT) and technology workflows with vendors/carriers.
• Regularly audits the Benefits and Retirement team member biennial and annual enrollments to ensure compliance with plan design, eligibility periods and works with IT teams to ensure weekly feeds are performing correctly and updated to the benefits carrier as required.
• Develop and deliver comprehensive communication material/training documentation for new and existing Benefits, Wellness and Retirement programs. Works directly with external carriers and internal stakeholders on approved communication material. Ensures that the communication strategies are tailored for different audiences and business groups.
• Reviews monthly billings to ensure data is accurate and obtains necessary approvals for payments.
• Puts forward recommendations to labor relations team during negotiations to better align offerings and to provide clarity on provisions that are unclear.
• Evaluates the effectiveness of plans and programs and provides input to the development of overall total rewards strategy.
• Acts as a resource for the Human Resources teams and resolving problems or disputes when escalated.
• Ensures compliance with licensing laws, health and safety and other statutory regulations.

EDUCATION AND QUALIFICATION REQUIREMENTS:

• Post-secondary education in business administration, finance, or human resources,
• A minimum of 3 years direct experience with the administration of employee benefits or retirement plans.
• Enrollment in or completion of a human resources and/or compensation certification program an asset.
• Familiarity with an HRIS, with a preference for Oracle experience.
• You have strong analytical skills, with the ability to analyze complex data sets, draw conclusions, and present findings in a clear and concise manner.
• Ability to investigate data when a problem arises and present solutions in order to reduce the likelihood of reoccurring issues.
• Effectively balance autonomy and collaboration with multiple teams and stakeholders.
• You have strong attention to detail and can maintain a high degree of accuracy.
• Highly proficient in Microsoft Excel and other Microsoft Office applications such as Word and PowerPoint.
• Effective verbal, written and presentation skills with the ability to present complex ideas to diverse audiences at all levels within the organization.
• Must be able to work independently and as part of a diverse, high performing team.
• Self-motivated and able to handle multiple priorities, with a focus on continuous process improvement.
• Must be able to maintain and safeguard highly confidential information.
• Quick learner when facing new problems and able to think with a short term and long-term focus.
• Requires flexibility to work in situations where there is no unique, correct answer and in a dynamic business environment. You remain highly flexible and adaptable when faced with ambiguity.

Please refer the Job description for details