Analyst, Business Management Support, Operations COO (Nostro Reconciliation

at  DBS Bank

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Ops COO – Nostro Recon Unit is the nostro reconciliation hub for DBS group. The unit has two main functions: - Nostro accounts reconciliation & the Business Management Support (BMS) that manages static data, feeds processes and production of daily MIS.
Responsibilities

Daily Operations Duties

• Manage and maintain reconciliation system, including but not limited to static data updates, statement data upload and upstream data feeds monitoring.
• Ensure timely receipt and validation of message feeds, addressing exceptions and resolving issues promptly.
• Oversee the timely generation of scheduled MIS reports.
• Analyse, develop, test, and implement automated reconciliation rules to drive reconciliation productivity.
• Proactively identify, escalate, and resolve exceptions, errors, and abnormal issues during daily processing.
• Provide prompt response to inquiries from internal and external stakeholders especially on account on boarding and MIS related matters.
• Develop a strong understanding of recon data workflows and office systems, proposing improvements to reduce operational risks and enhance productivity.
• Prepare and deliver weekly/monthly nostro breaks escalation reports to senior management.
• Conduct monthly validation on account interests, service charges, and general ledger (GL) attestation activities.

Project Management Duties

• Participate in projects involving upstream system changes/new business initiatives, analyse reconciliation requirements, support various testing cycles and testing outcome analysis.
• Collaborate with project teams to address issues identified during testing and liaise with stakeholders when necessary.

Key Accountabilities

• Process re-engineering achieving standardization and improvement in controls.
• Enhancement of auto matching rules to achieve productivity. 3. Ability to work well with stakeholders across different business and countries.
• Oversee daily production activities and assigned project work independently.

Requirements

• Bachelor’s Degree in Engineering / Business / Finance, or equivalent
• Minimum 2 years of working experience in Banking Operations or Technology. Experience in managing SmartStream TLM system or other reconciliation systems will be highly beneficial
• Ability to collect and analyse information and make recommendations
• Must be of sufficient maturity and experience to be able to independently engage Tech Support & Business Unit on BAU matters as well as to escalate and articulate issues and proposed resolutions.
• Good command of software skills, MS Office etc. Knowledge of SQL, Python will be beneficial

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements

Daily Operations Duties

• Manage and maintain reconciliation system, including but not limited to static data updates, statement data upload and upstream data feeds monitoring.
• Ensure timely receipt and validation of message feeds, addressing exceptions and resolving issues promptly.
• Oversee the timely generation of scheduled MIS reports.
• Analyse, develop, test, and implement automated reconciliation rules to drive reconciliation productivity.
• Proactively identify, escalate, and resolve exceptions, errors, and abnormal issues during daily processing.
• Provide prompt response to inquiries from internal and external stakeholders especially on account on boarding and MIS related matters.
• Develop a strong understanding of recon data workflows and office systems, proposing improvements to reduce operational risks and enhance productivity.
• Prepare and deliver weekly/monthly nostro breaks escalation reports to senior management.
• Conduct monthly validation on account interests, service charges, and general ledger (GL) attestation activities

Project Management Duties

• Participate in projects involving upstream system changes/new business initiatives, analyse reconciliation requirements, support various testing cycles and testing outcome analysis.
• Collaborate with project teams to address issues identified during testing and liaise with stakeholders when necessary