Analyst, Business Systems

at  Fraser Health

Salary range: The salary range for this position is CAD $34.67 - $49.83 / hour Why Fraser Health?:
Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.
We have an exciting opportunity for a Full Time Analyst, Business Systems to support our Health Information Systems & Services team in our Central City Tower, located in Surrey BC.
We are committed to planetary health, value diversity in the workplace, and seek to maintain an environment of respect, caring and trust. Come work with us!
Find out what it’s like to work here. Like us on Facebook(@fraserhealthcareers), follow us on Twitter & Instagram(@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights!
Detailed Overview:

PROFESSIONAL/TECHNICAL CAPABILITIES

• Demonstrated knowledge of electronic health information systems.
• Ability to analyze business processes and business specifications.
• Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
• Ability to develop innovative system/computing technology approaches and solutions for customer business needs.
• Analytical reasoning and problem solving skills.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal effectively with others.
• Ability to organize and prioritize work.
• Ability to work independently and as a member of a team.
• Physical ability to perform the duties of the position.

The Analyst, Business Systems, Health Informatics - Acute Care and Clinical Support, is responsible for providing a range of business and systems analysis and support services to the acute care and clinical support areas within Fraser Health. Analyzes business process re-engineering concepts and methods, with respect to health informatics, and develops, implements, and maintains health information systems and business practices pertaining to electronic health information capture and utilization. Ensures the development of the electronic health records for Fraser Health. Responsibilities:

• Supports, develops, and maintains the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems.
• Participates in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization.
• Provides business analysis by carrying out work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
• Participates in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects.
• Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.
• Develops Service Level Agreements between Information Management and assigned business areas to support the movement of projects to operational status, maintenance, and support.
• Assists in resolving any operational issues with health information systems as identified internally or externally from the Information Management Customer Service desk.
• Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Information Management and assigned business areas within Fraser Health.
• Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.
• Performs other related duties as required.

Qualifications: Education and Experience
Bachelor’s Degree or Diploma in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience. Four years of recent, related experience in a medium to large sized organization. Experience with acute care electronic health information systems, such as the Meditech system, is preferred.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.